Smart Citizen Help Centre
Our project is providing ease to the common citizen in a city or town. This web application makes the communication easy between the institutions and the citizen. It directly connects a common citizen to heads of institutions (WAPDA, WASA, POLICE, SSGC). A citizen can share any problem with them onl
2025-06-28 16:35:08 - Adil Khan
Smart Citizen Help Centre
Project Area of Specialization Software EngineeringProject SummaryOur project is providing ease to the common citizen in a city or town. This web application makes the communication easy between the institutions and the citizen. It directly connects a common citizen to heads of institutions (WAPDA, WASA, POLICE, SSGC). A citizen can share any problem with them online, he or she can also submit the FIR online to the police, and the FIR receipt would be received via email by the citizen.
In case of emergency this web app has all contact details of Fire brigade, Ambulance service or police in town or city.
By using it, a common citizen can directly submit complain about several social problems like(sewerage system, street roads, etc) to the councilors of that area. Councilors list would be available of the city or town. In case the councilor is not paying attention to citizen’s complain, Citizen can also contact to the higher authorities like Chairman or Mayor of that area in order to complain about the councilor, by sending them application in pdf or word format.
By using this web application a citizen can get the appointment from any available doctor he wants to consult in the city. The doctors list would be available. Doctors have options to signup on the portal.
Project Objectives1.Citizens will be able to resolve complaints and problems with ease.
2.City councilors, Chairman & Mayor can be reached easily.
3.Citizens will remain in touch with the municipal authorities.
4.Various institutions are available for complaints and contact.
All emergency contacts in one place
Project Implementation MethodThe interfaces of sign up and login forms for user, institutions, muncipal setup and health&care would be created in early stages, after that databases would be created to handle data of institutions, muncipal setup, user and health&care, then themes and animations would be added to the web application to make the website attractive.
Benefits of the ProjectEffective time management,
Easy to use,
Can also be operated in mobile phones.
All major institutions and municipal setup are reachable without any type of travelling or abasement.
All the institutions and municipal setup would be one click away only.
Technical Details of Final DeliverableIt is a web application. Which can be accessed through both desktop computers or mobile phones. It consists of user friendly interface. It is easy to handle. It has decent theme colours and animations. Following technologies are used in it,
HTML 5
CSS
Bootstrap 4
Javascript
Php or Asp.Net MVC 5
Reactjs or jQuery
Final Deliverable of the Project Software SystemCore Industry ITOther IndustriesCore Technology OthersOther TechnologiesSustainable Development Goals Sustainable Cities and CommunitiesRequired Resources| Item Name | Type | No. of Units | Per Unit Cost (in Rs) | Total (in Rs) |
|---|---|---|---|---|
| Total in (Rs) | 17700 | |||
| Visual studio | Equipment | 1 | 8000 | 8000 |
| Thesis printing | Miscellaneous | 6 | 1200 | 7200 |
| Penaflex | Miscellaneous | 1 | 1500 | 1500 |
| Standee | Miscellaneous | 1 | 1000 | 1000 |