Dhabba

Project Title

Dhabba

Project Area of Specialization Software EngineeringProject Summary

The rapid advancement of technology in the aspect of computerized digital systems is having a great impact over the business world as well. Millions of business industries are hugely relying over the internet services for their worldwide recognition. As the no. of users over the internet increasing by the time, the business owners are introducing their internet modules to reach a bigger market share, attract customers and generate more revenue by scaling their industry to the bigger level. Same is the case with the restaurant operations. Restaurant owners are constantly looking for an opportunity to provide their customers a facility to place orders using their online portal and have food delivered fast.

In addition to this, every one is having a busy routine nowadays. Specifically, the working-class people are so busy in their daily stuff that they do not get enough time to sit and eat their meal properly. Moreover, children in the modern era like to eat fast food items or something other than the homemade meal, hence to address these kinds of issues the food ordering portals like FoodPanda and Zomato were initially introduced and now they have become one of the fastest growing markets over the internet.

But with the passage of time the competition in the market increased. Consequently, the developers and the restaurant owner’s proposed attractive ideas to grab the customer’s attention. But to some extent they compromised over some fundamental needs of the users in the multiple aspects including the vendor’s or customer’s ease to pay the delivery charges per order and covering the local roadside cafes and food stalls.  

In proposed app, these market gaps will be covered by introducing an economical and user-friendly mobile application to serve the users in an efficient but inexpensive manner.

Precisely, food and grocery delivery is a huge market in Pakistan. In the current business model, the food and grocery apps provide two modes of delivery i.e., home delivery and takeaway. The home delivery is done through third party riders for which the apps charge around 30% of the transaction value. Due to which many established local food vendors and grocery shops don’t opt for such apps and remain part of the unaccounted businesses. These local vendors manage their own small rider fleet and take orders over the phone manually. To address this gap, we are developing a food and grocery delivery app that provides a full fledge online small business automation solution. The basic assumption is that the vendor itself would manage their own small rider fleet hence will be charged a very nominal fee for the subscription of the app as per their number of transactions. It would make the small business more efficient.

Project Objectives

Project Objectives:

The objectives of Dhaaba app are:

• To provide vendors (especially of lowkey restaurants, roadside cafes and food stalls) a platform where they can interact with their (new and old) customers while paying relatively minimal (subscription) charges after a trial period.
• To provide vendors a platform where they can enter take away deliveries on Dhabba app and also generate a recite through Handheld Pos machine (Ignite funding will help to buy these devices)   
• To help vendors to keep the track (record) of their daily sales (whether they are done online or offline).
• To provide customers a platform where they can locate and order food from restaurants and Dhaabas (roadside cafes, food stalls or lowkey restaurants) near them.
• To provide notification to both customers and vendors about new order and order delivery

List of features that are categorized in vendor and customer are listed below:

Vendor Features

• Allow vendor to manage customer orders
• Allow vendor to manage his Dhabba menu
• Allow vendor to define his delivery range geographically
• Allow vendor to check his earnings per day
• Allow vendor to check total orders per day per item in the menu

• Allow vendor to change the profile information of his restaurant (name, address, telephone no) etc.
• Display information about the orders completed in vendor panel
• Receiving information about the orders in vendor panel
• Push notification of new order on vendor panel
• Allow vendor to accept or reject the order
• Allow vendor to register his Dhabba in any or multiple categories he wants.

Customer Features

• Allow customer add to cart or basket
• Allow customer to manage payment methods
• Allow customer to search Restaurants or Dhabbas
• Allow customer to order food easily
• Provide search filters
• Allow customer to add personal favorite foods or restaurants/Dhabbas
• Provide the customer order history
• Allow customer to create account
• Allow customers to save addresses
• Allow customer to cancel the order before it is accepted by the vendor
• Allow customer to update his personal information / profile information
• Display nearby Restaurants and Dhabbas
• Display menus of Restaurants and Dhabbas
• Display Dhabbas in categories (fast food, desi, breakfast, snacks etc.)
• Allow the customer to rate the product and write comments/reviews about it
• Provide easy payment methods
• 1.5.3. Future Features
• Push Notifications
• Real Time GPS Tracking of food
• Allow vendor to check his investment and profit
• Reward/Discount Programs, Cashback Programs, and Loyalty Programs

Project Implementation Method

Project Implementation Method:

For development/implementation of Dhaaba app these steps will be carried out:

• Identification of use cases
• Mock Screen Deign for vendor
• Mock screen design for customer
• Database design and implementation
• Implementation of Business logic / web services
• Screen design and mobile app development
• Integration of database, services and user interfaces
• Development of project intro website
• Detailed Testing of the system
• Deployment of the system
• Testing of the system after deployment
• Demonstration of the system to the prospective clients
• Onboarding of the clients

Benefits of the Project

Benefits of the Project:

Dhaaba app will be beneficial for vendors and customers not only financially/economically but also provide a user-friendly interface in an inexpensive manner.

Vendors Benefits:

• They can deliver their food without paying high commission to existing established food delivery apps.
•  They’ ll be able to enter take away orders from vendor interface of  Dhaaba app. This will allow them to track their daily bases sale.
• They’ll check daily, weekly, monthly and yearly sale of any food item as well as how much revenue they obtained on daily, weekly, monthly and yearly sale.
• All those local vendors which have better food taste but couldn’t subscribed on existing food apps due to their commission constraints will get a platform from Dhaaba app to get renowned in their area. This will enhance their customers count as well as revenue.      

Customers Benefits:

• Customer can locate better food stalls, restaurants nearby their location/area.
• Customer will get food items in almost same price as they’ll get from shop of vendor because due to the high commission, vendors enhance price of their food items.

Technical Details of Final Deliverable

Technical Details of Final Deliverable:

1. Admin Panel
2. Introductory web page for Dhaaba app,
3. App interface for customer
4. App interface for vendors

Final Deliverable of the Project Software SystemCore Industry ITOther Industries Food , Others Core Technology OthersOther Technologies OthersSustainable Development Goals Decent Work and Economic Growth, Industry, Innovation and Infrastructure, Partnerships to achieve the GoalRequired Resources

Item Name	Type	No. of Units	Per Unit Cost (in Rs)	Total (in Rs)
			Total in (Rs)	80000
Android based POS device	Equipment	2	35000	70000
Field Survey	Miscellaneous	4	2500	10000