e-Complaint Redress Portal

Project Title

e-Complaint Redress Portal

Project Area of Specialization Information & Communication TechnologyProject Summary

The aim of this project is to design and implement an online complaint management system in the University, To acheive this we shall be following specific objecctives and provide a platform to the targeted audience where they can address their basic and rightful complaints, 

Project Objectives

To evaluate the existing paper based information of complaint management system, and to design a web based complaint registration and appeal management and implement a new system called e-complaint addressing management system for student Affair Division of SALU university.

Project Implementation Method

Ths system will be web-based application and will be implemented on a relational database system (MySQL), HTML, CSS and java script will be used to design the web-user interface, PHP will be used as the server-side script language to link the interface and the database.

Benefits of the Project

This study covers only the procedure for managing complaints in the Student Affair Divison of University, the system is designed to be web based, designed to help the students login their complaint and for management help concerning and complaints.

Technical Details of Final Deliverable

This includes client side HTML, CSS, Java Script, and server side PHP and MySQL database, The deliverable will be required internet, systems, and devices which supports browsers and project supporting platforms where user can easily utilize it.

Final Deliverable of the Project Software SystemCore Industry EducationOther Industries IT Core Technology Artificial Intelligence(AI)Other Technologies Cloud InfrastructureSustainable Development Goals Peace and Justice Strong InstitutionsRequired Resources

Item Name	Type	No. of Units	Per Unit Cost (in Rs)	Total (in Rs)
			Total in (Rs)	60000
Domain	Equipment	1	20000	20000
SSL certificate	Equipment	1	20000	20000
Web-Host	Equipment	1	20000	20000